Technical Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly techn...
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDtechnical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDtechnical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTechnical Documentation Group to ensure features are clear and completely documented. Must have the ability to ...
25/02/2022 - APPCAST Emploi Technical Support RepresentativeOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerTechnical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmatic Technical Operations team and other teams in th...
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R&D team as needed. Technical Support Specialist (b...
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)As this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistTechnical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze support requests from a technical point of view, c...
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support TeamTechnical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including Windows, Linux, AIX, application servers (WebSphe...
05/02/2022 - APPCAST Emploi Sr Splunk Technical Support SpecialistTechnical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. Consultation of technical documentation, bulletins and release notes for known problems. Follow up on technical cases incl...
03/02/2022 - APPCAST Emploi Technical Support Specialisttechnical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in support of the company’s operations and legislation...
02/02/2022 - APPCAST Emploi Technical Support Analyst