technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTechnical Documentation Group to ensure features are clear and completely documented. Must have the ability to ...
25/02/2022 - APPCAST Emploi Technical Support RepresentativeMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystTechnical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-brand customers as part of our fun, tight-knit tea...
21/02/2022 - APPCAST Emploi Technical Support Engineer L3Responsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystTechnical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmatic Technical Operations team and other teams in th...
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R&D team as needed. Technical Support Specialist (b...
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)En tant qu’Analyste de référencement technique (optimisation des moteurs de recherche) au sein de l'équipe du Digital Media Center d'Autodesk, vous serez responsable de diriger les efforts de référencement technique tout en travaillant directement av
19/02/2022 - Autodesk Construction Solutions Emploi Analyste de référencement technique | Technical SEO AnalystAs this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistTechnical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze support requests from a technical point of view, c...
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support Team