support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, e...
26/02/2022 - APPCAST Emploi Customer Support Analystsupport the execution of HubSpot software onboardings for our clients.The perfect candidate will have experience in CRM implementation and a marketing software background.You will have the opportunity to help clients put their HubSpot inves...
26/02/2022 - APPCAST Emploi HubSpot Onboarding + Support SpecialistWork through problems with your team, roll up your sleeves, form an opinion and advocate for engineering-specific roadmap items. ...
26/02/2022 - APPCAST Emploi Tech Lead Software Engineer, Discovery Experience (Remote, Americas)Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly techn...
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDsupport. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear and completely documented. Must have the ability to ...
25/02/2022 - APPCAST Emploi Technical Support Representativesupport informatique sera responsable du support aux usagers. Il/elle fournit une assistance technique pour une variété de problématiques et offre un soutien liés aux systèmes ...
25/02/2022 - APPCAST Emploi Technicien(ne) support informatiquesupport agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDsupport agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on ...
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDsupport and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Good understanding of access management, administrat...
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystSupport. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deliver Industry Leading Quality products and Market L...
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerOne of the North American leading organizations with teams in over 25 countries.Very specialized in software product development, digital platform engineering, and digital and product design.In this role you will have control of your own work schedul
25/02/2022 - APPCAST Emploi Salesforce Tech Leadsupport for the Voisey’s Bay Exploration Team.The ideal candidate will have knowledge of the Voisey’...
24/02/2022 - APPCAST Emploi Contract Administrative / Logistics Support