support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, e...
26/02/2022 - APPCAST Emploi Customer Support Analystsupport and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Good understanding of access management, administrat...
25/02/2022 - APPCAST Emploi Helpdesk Support Analystsupport analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support many of the features within their mobile and web ...
23/02/2022 - APPCAST Emploi Digital Customer Support Analystsupporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials and tutorials as needed to support the onboarding o...
21/02/2022 - APPCAST Emploi Application Support AnalystSupport the maintenance process of products by coordinating Production Incidents and Problems; Analyzing them, proposing a solution and assess impact on operations. ...
08/02/2022 - Intact Financial Corporation Emploi IT Business Analyst, production support, Intact LabSupport) assists entrepreneurs by supporting the various channels available such as the customer portal, BDC mobile applications and the BDC Academy. Join us to make a difference to entrepreneurs and employees by delivering exceptional technical support....
06/02/2022 - bdc Emploi ANALYST, CLIENT CONTACT CENTER – TECHNICAL SUPPORT (ACROSS CANADA)Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analyst will leverage strong technical skills and equall...
05/02/2022 - APPCAST Emploi Customer Support AnalystSupport Analyst for a permanent job to provide internal and external financial ERP system support. ...
03/02/2022 - APPCAST Emploi Junior Finance Application Support AnalystSupports IT Manager with IT related tasks/projects that includes but not limited to servers, ERP, computer hardware & software support. Develop and maintain modules using VBScript, develop reports using crystal report, SQL database administration, and other technical related tasks. Undergraduate Deg
03/02/2022 - APPCAST Emploi Application Support Analystsupported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in support of the company’s operations and legislation...
02/02/2022 - APPCAST Emploi Technical Support AnalystSupport Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you launch your career with Tugboat Logic! We are looking...
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTSupport Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you launch your career with Tugboat Logic! We are looking...
18/01/2022 - APPCAST Emploi Customer Support Analyst - EST