Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystResponsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystThe Senior Quality Assurance Test Data Analyst/ Tester will test using standard testing methodology to meet the testing milestones and deliver high-quality solutions on time and on budget. Develop and maintain test data and design test data generatio
18/02/2022 - APPCAST Emploi Senior QA Oracle SQL/Test Data Analyst/ TesterGood understanding of datawarehousing and ETL tools....
18/02/2022 - APPCAST Emploi Business System Analyst (SQL, API)Additionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystOur client, a respected law firm, is looking to hire a Junior Finance Application Support Analyst for a permanent job to provide internal and external financial ERP system support. ...
03/02/2022 - APPCAST Emploi Junior Finance Application Support AnalystSQL database administration, and other technical related tasks. Undergraduate Deg...
03/02/2022 - APPCAST Emploi Application Support AnalystThis job requires a strong technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in s
02/02/2022 - APPCAST Emploi Technical Support AnalystShould have minimum 5 Yrs of IT experience and should have strong experience on Linux administration.Should have good experience on any languages Java/.Should have experience on Automation scripts like Ansible, Shell scripting, Bash script.Should hav
28/01/2022 - Capgemini Emploi Production Support – NET SQLAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PST