Senior Business Analyst with at least 10 years of relevant experience to join our current team and the typical activities may include (but are not limited to):.Develop and document statements of requirements for considered alternatives;.Perform business analyses of functional re...
28/02/2022 - APPCAST Emploi Senior Business Analyst - BI and DWDocument/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Manager, Trilogy (Remote) - $100,000/year USDReview support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystThe recruitment team at Myticas Consulting is looking for an experienced Business Analyst who would be interested in a remote contract opportunity offered within the Ontario region.Define and utilize relevant business analysis techniques and methodol
25/02/2022 - APPCAST Emploi BHJOB15656_17276 - Business Analyst, Senior (Payment & Finance)Our client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerDevelop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product life cycles. ...
25/02/2022 - APPCAST Emploi Senior Quality Assurance AnalystSenior Technical Project Manager position at Nuula plays an important role in the management and delivery of project goals within our Tech organization. Sound interesting? We are hiring a Senior Technical Project Manager. Duties include but are not limited to...
24/02/2022 - APPCAST Emploi Senior Technical Project ManagerThe responsibilities of the Analyst include but are not limited to:. Lead requirement gathering sessions with the business and understanding their needs in terms of Information, Data and Key Performance Indicator. Query through vast amount of data (S
24/02/2022 - APPCAST Emploi Senior Business Intelligence AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support Analyst