To investigate resolve level 2 support cases within a business SLA whilst supporting and training users of the Salesforce platform. Manage global case queues to ensure adequate support coverage and handling of support cases. To also actively analyse
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 2 - Remote, CanadaInvestigate and resolve level 3 support cases for FCTG corporate users in all markets Fulfil and resolve technical support requests within a global case SLAManage global case queues to ensure adequate support coverage and handling of support cases Wh
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 3 - Remote, Canadaproducts and systems as well as with other members of the broader global support group. Flight Centre is looking for an individual who...
21/06/2022 - Flight Centre Emploi Global Support - Support Analyst - Remote, CanadaProvides first and/or second level business support, advice, and guidance to sales and service colleagues (i. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Provides first point of contact op
17/06/2022 - BMO Emploi Bi-lingual Business Support Analyst (Remote)In this role, you will work as a member of a team of technology professionals, reporting to the Manager, Support Services. You will achieve success in this role by implementing, supporting, monitoring, maintaining, and troubleshooting Creditron’s sui
16/06/2022 - Harris Computer Emploi Support Analyst (Remote)A Technology Service Desk Analyst service provider who believes customer satisfaction is a priority and would like to develop your career in IT.The service provider will be part of a small but highly talented group of individuals that keep our client
04/06/2022 - APPCAST Emploi Bilingual Technical Support Analyst - Overnight RemoteAs part of the larger Flight Centre Corporate Technology family, the Corporate Solutions Support team provides services internally to Account Management, Sales, and Operations. We support multiple technology platforms including several Online Booking
31/05/2022 - Flight Centre Emploi Corporate Solutions Support Analyst - Remote, CanadaAs a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)Additionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)Excellent written and verbal communication skills, in both official languages, for documentation and customer support duties. ...
31/12/2021 - Koodo Emploi Bilingual Telus Health Virtual Care (THVC) Platform Support Analyst (Remote)Product Support Analyst for our Specialty products, you will be on the front lines in supporting a world-class SaaS insurance platform. Could you be Insurity's next Product Support Analyst?. Contribute continuous improvement ideas to promote issue deflection to reduce customer dependency on sup...
30/12/2021 - Insurity Emploi Software Product Support AnalystWe are looking for a Support Analyst to join our dynamic team of smart, positive, and passionate people who are appreciated for their unique talents and empowered to do their jobs well. Understand the support services agreement to know when requested
15/12/2021 - System Innovators Emploi Software Support Analyst (remote)