Primarypoint-of-contact for CMiC customersReview customer questions and reported problemsInvestigate and resolve customer casesTest system scenarios and duplicate issues to resolve customer inquiriesConduct web meetings with customers to gather infor
28/10/2021 - Joveo Emploi CMiC: Product Support Analyst (Tier Ii)TouchBistro is looking for Senior Application Support Analysts. YOUR DAY-to-DAYMonitor and react to any alerts or issues identified on the various monitoring dashboardsBe the first point of contact for our Customer Support team to escalate issues thr
27/10/2021 - Joveo Emploi TouchBistro: Senior Application Support AnalystAnswer client queries and provide basic direction and training on common issuesTriage product queues and prioritize issues according to their severityConduct web meetings with customers to gather information for investigative purposes or to provide a
27/10/2021 - Joveo Emploi CMiC: Product Support AnalystRegina SK 100% ON SITESenior Developer & Support AnalystMulti-skilled Senior Developer & Support Analyst with solid, generalized technical skills to complete the following duties: Application upgraded, patching and migration Application decommissioni
24/10/2021 - Joveo Emploi T. E. S. Employment Solution: Senior Developer & Support AnalystAnd we support your career development, internal mobility and work-life balance. You'll be working in the Wealth Management IT support team in Toronto. Our team provides application production support and works closely with the application developmen
23/10/2021 - APPCAST Emploi Production Support Analyst (Requires Capital Markets or Financial Institution Experience)HSBC is following Canadian government guidelines to stop the spread of COVID-19.We are keeping our customers, employees and job applicants safe through enhanced safety protocols undertaken at our branches, remote working where possible, and video / t
22/10/2021 - HSBC Group Emploi Bilingual Equipment Finance/Leasing Support Analyst (English and French)Description des tâches et responsabilités – Application Production Support Analyst- Résoudre les problèmes de capture, de réservation, de règlement et de pause...
29/10/2019 - CareerBuilder, LLC Emploi Application Production Support AnalystDescription des tâches et responsabilités – Analyste support de production- Surveillez les applications / la chaîne de valeur de bout en bout dans le champ...
29/10/2019 - CareerBuilder, LLC Emploi Production Support AnalystDescription des tâches et responsabilités – Support Analyste Intellimatch- Responsable du traitement des problèmes et des exigences des utilisateurs (accès et...
29/10/2019 - CareerBuilder, LLC Emploi Intellimatch Support AnalystJob Details - Application Support Analyst- Monitoring and Supporting the day to day activities;- Adherence to documented procedural standards;- Fully...
09/10/2019 - CareerBuilder, LLC Emploi Application Support AnalystDescription des tâches et responsabilités – Analyste du soutien du centre de commande informatiqueSurveillez les applications / la chaîne de valeur de bout en...
04/10/2019 - CareerBuilder, LLC Emploi IT Command Center Support AnalystMAIN RESPONSIBILITIES Manage daily operations requests for assistance and oversee the help desk activity Ensure issues are identified, tracked, reported on...
20/08/2019 - Dice Emploi APS Support Analyst IFS Australia _Contract_Montreal, Canada