Providing Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web HostingSafe Software is looking for a talented, fun-loving Technical Support Specialist who is interested in becoming part of one of the fastest growing data integration companies in the world! You’ll join the FME Desktop Technical Support team and start he
22/01/2022 - APPCAST Emploi Technical Support SpecialistAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAs a Manager of Technical Support you will guide a small Technical Support Team and will be responsible for planning and fulfilling technical support activities, as well as diagnosing and solving the issues that our end users face. Manages a small an
20/01/2022 - APPCAST Emploi Manager Technical SupportAct as the liaison between business and technology staff, providing the business perspective in the analysis and design of solutions. A minimum of 9+ or 10+ years of Business Analysis experience is required. Understand and articulate ‘the Why’ in the
19/01/2022 - APPCAST Emploi Technical Business AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTMonitoring engineering support for the Instrumentation & Operations team as defined by the Assoc. Technical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including
18/01/2022 - APPCAST Emploi Sr Technical Splunk Support SpecialisPreferred candidates will be available days/evenings (on an on call basis.Preference to candidates who seek part time employment with a shift build up that may fit their needs.Candidates must be able to read wiring schematics, troubleshoot using comp
17/01/2022 - IMP Group Emploi On Call Maintenance Technical Support Technician M1 AND M2 LicenseIT Business and functional analyst on document management migration projects. Experience in business and functional analyst role in complex IT project and environment. The candidate will document requirements, will work with technical team to make su
09/01/2022 - APPCAST Emploi Technical Business AnalystThe Information Technology Department is looking for an IT Support Analyst to provide functional and basic technical support for the company’s corporate Accounting and Financial business teams in worldwide locations. As an IT Support Analyst, you wil
01/01/2022 - Goodwall Emploi IT Support AnalystYou will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. Your work will also be collaborative, working together with other support representatives in multiple support locations to serv
01/01/2022 - Samsara Emploi Technical Support SpecialistAs a Technical Support Specialist, you’ll be our first line of support at ecobee and work directly with our customers to solve their issues, inquiries and assistance-requests through phone, email, or chat. Technical Support Specialist are a huge bene
01/01/2022 - Ecobee Emploi Technical Support Specialist - Vancouver