Providing Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web HostingAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAs a Junior Business Systems Analyst, you will work closely on an Agile team with Product Owners, Scrum Masters, Project Managers, Developers, QA Analysts, and other team members to facilitate meetings with product owners and other key stakeholders,
21/01/2022 - APPCAST Emploi Junior Business Systems AnalystAt Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.What sets us apart? Our people and our relentless dedication to helping our customers make thei
21/01/2022 - Hewlett Packard Enterprise Emploi Junior analyst in quality assurance and automation / Analyste junior en assurance qualité et automatisationDocument Business Intelligence requirements for our Business partners;. Communicate business needs to the teams responsible to define the business rules and development, so that they can design and propose solutions. The incumbent is responsible for
19/01/2022 - APPCAST Emploi Bilingual Business AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTNous sommes guidés au quotidien par notre imagination, notre ingéniosité et une profonde compréhension de la société qui nous entoure.Nous sommes un réseau mondial de 22 000 employés répartis sur 400 bureaux et 6 continents.Fondée au Canada, Stantec
11/01/2022 - Stantec Emploi Sr Bilingual Analyst, Finance - Project BillingYou’ll be responsible for maintaining the production applications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recove
07/01/2022 - APPCAST Emploi Consultant, Production Application SupportHands-down the best FinTech firm in Canada! Cutting edge tech.The best Fintech Firm in Canada are looking for a talented and motivated Application Support Specialist to take responsibility for supporting their customer facing support team with the ai
06/01/2022 - APPCAST Emploi Application Support Specialist - $110k CAD + BonusThe Information Technology Department is looking for an IT Support Analyst to provide functional and basic technical support for the company’s corporate Accounting and Financial business teams in worldwide locations. As an IT Support Analyst, you wil
01/01/2022 - Goodwall Emploi IT Support AnalystInformation Technology Support Analyst to join our team who can aid in supporting the operation of the business objectives, support development projects, improve productivity and efficiencies, and assist with the company vision. Relevant du chef d’éq
01/01/2022 - Canderel Emploi IT Support AnalystAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)