To investigate resolve level 2 support cases within a business SLA whilst supporting and training users of the Salesforce platform. Manage global case queues to ensure adequate support coverage and handling of support cases. To also actively analyse
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 2 - Remote, CanadaInvestigate and resolve level 3 support cases for FCTG corporate users in all markets Fulfil and resolve technical support requests within a global case SLAManage global case queues to ensure adequate support coverage and handling of support cases Wh
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 3 - Remote, CanadaThis will require a high level of articulate communication with people at all levels in the company, including the ability to lead the support effort across multiple products and systems as well as with other members of the broader global support gro
21/06/2022 - Flight Centre Emploi Global Support - Support Analyst - Remote, CanadaThe primary responsibility of the Application Support Specialist will be to field inbound phone and email requests via the dedicated Support and Email Lines and take all appropriate action to process and resolve the issue in a timely manner. As a res
13/06/2022 - Harris Computer Emploi Application Support Specialist (remote)As part of the larger Flight Centre Corporate Technology family, the Corporate Solutions Support team provides services internally to Account Management, Sales, and Operations. We support multiple technology platforms including several Online Booking
31/05/2022 - Flight Centre Emploi Corporate Solutions Support Analyst - Remote, CanadaExcellent spoken and written English, good enough to speak about technical subjects to technical and non-technical audiences. In this role, you will spend your day giving high-quality responses to support tickets and training on how to support our wi
29/04/2022 - APPCAST Emploi Technical Support Specialist, IgniteTech (Remote) - $30,000/year USDAs a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)Senior Technical Support Specialist Key Responsibilities. Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsessi
25/02/2022 - APPCAST Emploi Senior Technical Support Specialist, Trilogy (Remote) - $100,000/year USDAre you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic i
11/01/2022 - Air Canada Emploi Air Canada - Bilingual Customer Experience SpecialistAre you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic i
11/01/2022 - Air Canada Emploi Air Canada - Customer Relationship Specialist BilingualAs a Technical Support Engineer, you will have the opportunity to support our customers and learn cutting edge technologies in the dynamic software security space. Provide Sophos customers with Technical Support within the defined parameters of Sopho
11/12/2021 - Sophos Emploi Technical Support Engineer - Remote CanadaWe’re excited to announce this opportunity to join our team as a Senior Website Support Project Manager. As a Senior Support Project Manager, your typical day may include:. Curating a backlog of work for each project; ensuring project teams have the
07/12/2021 - APPCAST Emploi Senior Website Support Project Manager / Producer - Remote (US & Canada)