Review support agents’ work, then tap into your technical and customer service experience to generate insightful feedback. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical age
25/02/2022 - APPCAST Emploi Technical Support Team Lead, Trilogy (Remote) - $100,000/year USDTravel to customer sites to provide software training and support. Responsible for researching and resolving customer support lists submitted by customers. When needed, works directly with Technical Documentation Group to ensure features are clear an
25/02/2022 - APPCAST Emploi Technical Support RepresentativeOur client, an established and reputable asset management/civil engineering firm is hiring for a Client Experience Manager- Support. This person will report to Director of Client Experience, partner with the Director of Client Experience (CX) to deli
25/02/2022 - APPCAST Emploi Client Experience/Technical Support ManagerAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
21/02/2022 - APPCAST Emploi Technical Support Engineer L3The Programmatic Technical Specialist role is predominantly data centric. Responding to escalated technical questions from internal and external clients. Conception/development/maintenance of internal tools and services for use by both the Programmat
20/02/2022 - APPCAST Emploi Technical Support Specialist (Programmatic, L2)The Technical Support Specialist will respond to and resolve technical inquiries from customers related to our Ranger Technology products. The Technical Support Specialist will report to the R&D manager and will be supported by other members of the R
19/02/2022 - APPCAST Emploi Technical Support Specialist (biotech/medical devices)As this job requires communication with existing international anglophone customers, written and spoken English language skills are mandatory.Comme ce travail nécessitera une communication avec des clients existants anglophones à l'échelle internatio
19/02/2022 - APPCAST Emploi Spécialiste du support technique informatique / IT Technical Support SpecialistAs the Technical Consultant on the Product Experience Management (PXM) Support Team, you will respond to your clients’ requests for support. Manage and structure the PXM support division in collaboration with the PXM Support Lead consultant. Analyze
17/02/2022 - APPCAST Emploi Technical Consultant - PXM Support TeamMonitoring engineering support for the Instrumentation & Operations team as defined by the Assoc. Technical experience deploying, configuring, and troubleshooting Splunk and ITSI. Technical experience in various IT infrastructure components including
05/02/2022 - APPCAST Emploi Sr Splunk Technical Support SpecialistFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. Consultation of technical documentation, bulletins and release notes for
03/02/2022 - APPCAST Emploi Technical Support SpecialistAs a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, on-going learning, and the excitement of helping name-
03/02/2022 - APPCAST Emploi Technical Support Engineer L3- VancouverWe not only have the opportunity to learn, use, and support these products, we also become deep technical experts who can solve problems no one has seen before. Are you a customer support engineer who is obsessed with delivering a great experience, b
02/02/2022 - APPCAST Emploi Technical Support Engineer, Trilogy (Remote) - $60,000/year USD