Monitoring and categorizing incoming calls and chats analyzing frequently-asked questions and defining procedures.Resolve technical issues that the caller is experiencing; escalate Level 2 support teams; evaluating the efficiency of new tools and uti
28/08/2022 - RBC Emploi IT Service Desk Analyst - Part Time (Hybrid) | Analyste, Bureau de service TI - Temps partiel (hybride)Lanalyste de soutien est responsable du depannage et de la resolution des problemes relies aux echecs mecaniques, aux echecs et/ ou pannes de materiels informatique, aux pannes de logiciels, aux problemes de reseaux, dutilisateurs, ainsi quaux suppor
23/08/2022 - Jobble Emploi Analyste de soutien informatique bilingue/ Bilingual IT Support AnalystThe Digital Business Solution (DBS) team is responsible for the support, evolution and implementation of new business solutions across the company. Reporting to the Operations Support Team Lead, you will join a large and diverse team that is central
20/08/2022 - APPCAST Emploi Software Support AnalystThe Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. The Technical Support Analyst may also assist with cust
12/08/2022 - ScriptPro Emploi Technical Support Analyst - French Speaking (Work From Home)Senior Finance & Operations Technical Analyst to provide operational support and systems administration for Dynamics 365. Day to day support for troubleshooting and remediation of technical and functional issues within D365. Manage all levels of syst
12/08/2022 - S.i. Systems Emploi Senior Finance & Operations Technical Analyst to provide operational support and systems administration for Dynamics 365Our insurance client is looking for Intermediate Bilingual (French, English) Technical Support Analyst to provide technical support using ServiceNow and Active Directory. ...
08/08/2022 - S.i. Systems Emploi Intermediate Bilingual (French, English) Technical Support Analyst to provide technical support using ServiceNow and Active Directory. -3620Facilitate the management, growth and testing of API based automation.Work with business sponsors to capture and identify opportunities for process improvements.Strong analytical and problem-solving skills, with the ability to grasp abstract concepts
08/08/2022 - S.i. Systems Emploi Our Financial client requires a Technical Support Analyst with a special focus on API development and implementation, based in Toronto or VancouverAre you looking for a dynamic and rewarding position that utilizes your problem-solving skills in a challenging and fast-paced environment? We are looking for a talented Technical Support Analyst to join our Beanfield Family and provide exceptional c
05/08/2022 - College Recruiter Emploi Analyste du soutien technique- À temps partiel / Technical Support Analyst- ParttimeAs a Technical Support Analyst, you're part of a Client Services team that is focused on making our clients successful and happy when using our platform. You’ll communicate with a diversity of institutional finance professionals consisting of traders
07/12/2021 - CareerBuilder, LLC Emploi Technical Support Analyst (Remote)Quadient is offering a challenging technical position, that will allow you to further develop your skills and grow professionally, while working in a fun, stimulating and supportive environment. The successful candidate will be provided with ample fu
24/11/2021 - Quadient Emploi Software Support Analyst - RemoteVous aimeriez travailler en plein cœur du centre-ville dans un environnement dynamique et chaleureux? Vous avez de l'expérience en service à la clientèle ainsi...
15/01/2020 - CareerBuilder, LLC Emploi Help Desk Associate/ agent(e) au support techniqueBilingual Service Help Desk Analyst - ServiceNow On behalf of our client in the Banking Sector, PROCOM is looking for a Bilingual Service Help Desk Analyst -...
29/10/2019 - CareerBuilder, LLC Emploi Bilingual Service Help Desk Analyst – ServiceNow