Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. ...
17/03/2022 - Job Bank Emploi technical support analyst - systemsAs a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
28/02/2022 - APPCAST Emploi Senior Accounting Support AnalystDocument/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystMinimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystResponsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystWorking with one of the top financial clients this role calls for a Junior Finance Analyst- Hyperion/ Essbase who will be responsible for working with the Manager and Senior Manager in meeting deliverables of the team by providing exceptional service
19/02/2022 - APPCAST Emploi Junior Finance Analyst- Hyperion/ EssbaseShopify’s mission is to make commerce better for everyone.From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.Having a unified vi
14/02/2022 - APPCAST Emploi Junior Support AdvisorCoordinate, schedule, host meetings in Outlook/MS Teams/Webex; manage distribution lists; e-mailing campaigns; tracking initiative in excel spreadsheets; document management in SharePoint; relay Q&A with stakeholders.Office Admin Support experience,
11/02/2022 - APPCAST Emploi Junior/Intermediate Admin SupportSupport the maintenance process of products by coordinating Production Incidents and Problems; Analyzing them, proposing a solution and assess impact on operations. ...
08/02/2022 - Intact Financial Corporation Emploi IT Business Analyst, production support, Intact LabThe Analyst, Client Contact Center (Technical Support) assists entrepreneurs by supporting the various channels available such as the customer portal, BDC mobile applications and the BDC Academy. Join us to make a difference to entrepreneurs and empl
06/02/2022 - bdc Emploi ANALYST, CLIENT CONTACT CENTER – TECHNICAL SUPPORT (ACROSS CANADA)