To investigate resolve level 2 support cases within a business SLA whilst supporting and training users of the Salesforce platform. Manage global case queues to ensure adequate support coverage and handling of support cases. To also actively analyse
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 2 - Remote, CanadaInvestigate and resolve level 3 support cases for FCTG corporate users in all markets Fulfil and resolve technical support requests within a global case SLAManage global case queues to ensure adequate support coverage and handling of support cases Wh
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 3 - Remote, CanadaGreet and welcome guests as soon as they arrive at the office.Direct visitors to the appropriate person and office.Ensure reception area is tidy and presentable, with all necessary stationery and material (e.Provide basic and accurate information in-
21/06/2022 - APPCAST Emploi Help Desk Support SpecialistFuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. Fuze Logistics Serv
24/05/2022 - APPCAST Emploi IT Help Desk Technician Level 1 & 2 - Montreal OfficeCe rôle est responsable de la réception, du diagnostic et de la résolution des demandes d’aide de l’utilisateur final concernant les problèmes logiciels, matériels ou de télécommunication.Cela comprend la fourniture de conseils sur les procédures de
01/05/2022 - APPCAST Emploi Bilingual Help Desk SupportLa direction Centre de Services TI est actuellement à la recherche d’un technicien en soutien aux utilisateurs pour notre Centre de services aux employés.Répondre aux questions en première ligne des employés ; .Prendre en charge les demandes d’assist
26/01/2022 - APPCAST Emploi Help Desk Support TechnicianIT Service Desk Manager – Service Operations Group.Our client is a 3rd party hotel management company with over 65 Luxury hotels and office across Canada.They are looking for a Service Desk Technician to work remotely out of their Montreal locations.
22/01/2022 - APPCAST Emploi IT Service Desk Technician – Level 2Helpdesk for 3 months contract in Vancouver.Provide remote and local (telephone, email, ticket and walk up) technical support of the company’s critical business, financial, departmental and communication applications to insure smooth operations and minimal ...
06/01/2022 - APPCAST Emploi IT Help Desk SupportTu recherches une bonne opportunité pour intégrer une grande entreprise qui pourra t'ouvrir les portes vers une évolution professionnelle?- Tu possèdes (minimum) un DEP en soutien informatique- Un sens irréprochable du service à la clientèle?- Une bo
31/12/2021 - Randstad canada Emploi Technicien informatique - Support aux utilisateurs help desk - QuébecReporting to the Director of Information Technology, the technician will perform activities related to technical support. At least two years of experience in the technical support field. Sous l’autorité du directeur des technologies de l’information,
21/12/2021 - LinkedIn Emploi Technical Support level 2Reporting to the Business Technical Services Manager the Business Technical Support Analyst must be a self-starter and results-oriented individual. Support and escalate issues by determining the business-critical na
15/12/2021 - JazzHR Emploi Business Technical Support Analyst Level 1Help Desk Support Technician (Bi-Lingual).Diagnoses and troubleshoots end user desktop application issues and provides appropriate solution.Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction.Provides case status updates to managem...
14/12/2021 - APPCAST Emploi Help Desk Support Technician (Bi Lingual)