Minimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystResponsible for supporting, troubleshooting and administering integrated applications supported by multiple IT and Engineering groups and maintain applications to provide critical services for multiple lines of business. Develops training materials a
21/02/2022 - APPCAST Emploi Application Support AnalystSupport the maintenance process of products by coordinating Production Incidents and Problems; Analyzing them, proposing a solution and assess impact on operations. ...
08/02/2022 - Intact Financial Corporation Emploi IT Business Analyst, production support, Intact LabDEP en soutien informatique ou études collégiales en informatique; - Expérience dans le service à la clientèle; - Bon niveau de français à l’oral et à l’écrit; - Anglais fonctionnel;- Pouvoir se déplacer au bureau dans la Ville de Québec (50 % en tél
08/02/2022 - Randstad canada Emploi Technicien informatique - Support aux utilisateurs - Québec ET RemoteAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystOur client, a respected law firm, is looking to hire a Junior Finance Application Support Analyst for a permanent job to provide internal and external financial ERP system support. ...
03/02/2022 - APPCAST Emploi Junior Finance Application Support AnalystSupports IT Manager with IT related tasks/projects that includes but not limited to servers, ERP, computer hardware & software support. Develop and maintain modules using VBScript, develop reports using crystal report, SQL database administration, an
03/02/2022 - APPCAST Emploi Application Support AnalystWe not only have the opportunity to learn, use, and support these products, we also become deep technical experts who can solve problems no one has seen before. Are you a customer support engineer who is obsessed with delivering a great experience, b
02/02/2022 - APPCAST Emploi Technical Support Engineer, Trilogy (Remote) - $60,000/year USDThis job requires a strong technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in s
02/02/2022 - APPCAST Emploi Technical Support AnalystValsoft Corporation is currently looking for a Technical Customer Support Professional to join the team!. Your main responsibilities will be to provide post-sales technical support for clients using a hands-on approach, with a thorough understanding
27/01/2022 - APPCAST Emploi Customer Technical Support (Remote)Additionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PST