Additionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTfunctional Analyst. At least 3 years working as functional analyst in data projects with actual experience documenting data flows, business cases, data dictionary;....
06/01/2022 - APPCAST Emploi Business Intelligence - Functional and Business AnalystAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)functional and technical support services to our clients on retail head office software (Merchandising, CRM, Audit & Operations Management). Our analysts fulfill an extremely vital and customer-facing role as we str...
01/01/2022 - Aptos Emploi Technical Support Analyst AOM (West Coast)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystAs a Senior Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a suppo
01/01/2022 - Deltek, Inc. Emploi Senior Accounting Support AnalystThis role works closely with software developers and technology managers in the delivery of a unified technical support experience to all. We are looking for someone who will take ownership of the role, improving our processes and providing exemplary
01/01/2022 - G Adventures Emploi System Support AnalystThe incumbent provides first level technical and customer service assistance in a tiered support model, and is responsible for: providing IT support at the Campus IT counter for walk-in students, employees, guests and visitors; performing initial tro
31/12/2021 - Sheridan College Emploi Tier 1 Support AnalystEngaging our clients differently is more than just a tag line – it’s part of everyday life for our professional support teams! Our retail partners depend on us for high performing software solutions that allow their customers to have access to 24/7 s
31/12/2021 - Aptos Emploi Technical Support AnalystAs a Product Support Analyst for our Specialty products, you will be on the front lines in supporting a world-class SaaS insurance platform. Could you be Insurity's next Product Support Analyst?. Contribute continuous improvement ideas to promote iss
30/12/2021 - Insurity Emploi Software Product Support AnalystThe Technical Support Analyst will provide responsive technical support to our customers, on a global basis in a 24/7 environment, with a focus on resolving customer issues and ensuring their ongoing success with RapidResponse. The Customer Support t
30/12/2021 - Kinaxis Emploi Technical Support Analyst