Reporting to the Program Manager, the Senior Business Analyst works closely with the business sponsor or product owner team to ensure all functional requirements are developed, documented and tested before implementing into production. The Senior Bus
17/03/2022 - Bell Emploi Senior Business Analyst, Digital Customer ExperienceDocument/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTAccounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystPartner with key leaders to develop and maintain a complete understanding of GPS business objectives, business questions, and products/services that need to be supported. Provide support and mentoring in the use and development of analytical and repo
29/11/2021 - Cornerstone OnDemand Emploi Customer Support Operations Analyst - RemoteDaily tasks and responsibilities:.Customer service oriented mindset.Ability to work with multiple computer programs operating simultaneously, including Microsoft Word and Excel.Able to type a minimum of 30 words per minute....
10/06/2023 - Monster Emploi Bilingual Customer Support RepresentativeThey use their customer service skills and knowledge of Teladoc Health services to efficiently manage incoming and outgoing phone calls, transfers to clinicians, schedule intakes and other appointments with clinicians and provide the highest level of
06/06/2023 - APPCAST Emploi Bilingual Customer Service Representative - Clinical Ops Support Coordinator (CSR Rep)Looking for an exciting new challenge in the hard rock mining industry? We are currently seeking a bilingual (English/French) Customer Support Technician to join our team! As a CST, you will have the opportunity to travel to mine sites across North A
31/05/2023 - APPCAST Emploi Customer Support TechnicianMixam is a leading online print company.We are looking for a customer service print specialist to join our growing team!.Acting as a link between customers and our production teams, this role will oversee print orders from start to finish resolving c
26/04/2023 - APPCAST Emploi Customer Support Print SpecialistJunior Technical Support Analyst On behalf of our client in the Consulting Sector, PROCOM is looking for a Junior Technical Support Analyst Junior Technical Support Analyst Job DescriptionThe IT Technical Analyst – Deployment Technician is primarily
10/04/2023 - Jobtome Emploi Junior Technical Support Analyst