To investigate resolve level 2 support cases within a business SLA whilst supporting and training users of the Salesforce platform. Manage global case queues to ensure adequate support coverage and handling of support cases. To also actively analyse
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 2 - Remote, CanadaInvestigate and resolve level 3 support cases for FCTG corporate users in all markets Fulfil and resolve technical support requests within a global case SLAManage global case queues to ensure adequate support coverage and handling of support cases Wh
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 3 - Remote, CanadaReporting to the Business Technical Services Manager the Business Technical Support Analyst must be a self-starter and results-oriented individual. Support and escalate issues by determining the business-critical na
15/12/2021 - JazzHR Emploi Business Technical Support Analyst Level 1The Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. The Technical Support Analyst may also assist with cust
30/01/2023 - ScriptPro Emploi Technical Support Analyst - French Speaking (Work From Home)Provides expertise and systems support in producing custom client deliverables within the Operations team. Works with multiple supporting teams within the company to ensure data availability, quality of data, and on time delivery of consumables to cl
27/01/2023 - IQVIA Emploi Customer Support Analyst, Custom Delivery Operations (Fixed-Term)Go above standard Response Team Support troubleshooting methods by performing tests, doing research, and engaging with others within and outside of the Support Department to obtain full understanding. JLL supports the Whole You, personally and profes
25/01/2023 - JLL Emploi OneServiceCenter Tier 2 Support Analyst (Remote)Provide excellent System Support services . Experience in a customer service or technical support role . ...
24/01/2023 - Smart Recruiters Emploi Systems Support AnalystOur team enables exceptional guest experiences with innovative technologies, high-quality design and installation, and 24/7 bilingual service & support. ...
20/01/2023 - TELUS Emploi Bilingual Client Support Analyst (Remote): Intello by TELUS Business.The Cross-Sector Solutions Department is looking for a programmer analyst to provide technical support for our application security solution, which has features that are essential for several business units. As a technical support programmer analyst,
30/11/2022 - Desjardins Emploi Technical Support Programmer AnalystHigh level of business acumen with excellent written and verbal communication skills to communicate across different levels of the organization . A good knowledge of English is necessary as this role requires regular communication in English wit
27/11/2022 - Rogers Communications Emploi Support AnalystProvides expertise and systems support in producing custom client deliverables within the Operations team. Works with multiple supporting teams within the company to ensure data availability, quality of data, and on time delivery of consumables to cl
17/11/2022 - IQVIA Emploi Customer Support Analyst, Custom Delivery OperationsThe individual is responsible for query support, ad hoc requests, and product development support. The Customer Support Analyst for TSA Operations is responsible for the set-up of new clients and/or new client deliveries. L'analyste du support client
13/11/2022 - IQVIA Emploi Customer Support Analyst, TSA Operations