Customer Support Services team is looking for a Customer Support Analyst to provide client-facing support, troubleshoot technical issues, and support the deployments of our software. If you are a Customer Support Analyst with at least 1 year of experience, please read on!. Participate...
21/04/2022 - APPCAST Emploi Customer Support Analyst - ($55k-$70k CAD)Reporting to the Program Manager, the Senior Business Analyst works closely with the business sponsor or product owner team to ensure all functional requirements are developed, documented and tested before implementing into production. The Senior Bus
17/03/2022 - Bell Emploi Senior Business Analyst, Digital Customer ExperienceDegree in data science, statistics, economics or relevant experience with statistical analysis• Ability to empathize with users to evaluate the user journey and determine opportunities for product or brand improvement• Knowledge of how to effectively
17/03/2022 - Hopper Emploi Data Analyst, Growth (Customer Research)Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, e...
26/02/2022 - APPCAST Emploi Customer Support Analystcustomer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support many of the features within their mobile and web ...
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTCustomer Engagement, you will be part of the team that will always look to seek further value for your clients in a post Go Live situation. The trend to use the Platform as a Service (PaaS) means our clients are looking to leverage the platform to better realize bu...
01/01/2022 - Infusion Development Emploi Dynamics 365 Business Analyst – CRM/Customer Engagementcustomers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and collaborative team. ...
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystCustomer Account Manager (CAM) is responsible for handling the most strategic portfolio of customers at Galvanize which make up the highest percentage of the company’s annual recurring revenue. Developing a solid and trusting relationship across the strategic portfolio of customers and wi...
29/11/2021 - Diligent Emploi Senior Customer Account Manager (Remote Friendly)Partner with key leaders to develop and maintain a complete understanding of GPS business objectives, business questions, and products/services that need to be supported. Provide support and mentoring in the use and development of analytical and repo
29/11/2021 - Cornerstone OnDemand Emploi Customer Support Operations Analyst - Remote