Reporting to the Manager, Software Development, the IT Business Analyst analyzes business processes, designs or modifies procedures to improve efficiency and achieve expected results. The chosen candidate has at least 5 years of experience as an IT b
27/07/2022 - Intact Financial Corporation Emploi Senior Business Analyst, Telephony and Contact CenterYou are a banking advisor, RBC ambassador and an exceptional customer service representative. If you are passionate about delivering exceptional customer service and providing solutions for client’s needs, you can build a long term career as a highly
26/07/2022 - RBC Emploi Advice Center Opportunity for Persons with Disabilities - Bilingual Customer Service RepresentativeTypically meets client service needs through a pooled call center environment or a dedicated one-on-one relationship with sensitive, complex and/or top tiered clients.Actively listens to clients' concerns and diagnoses clients’ service needs.Accurate
01/07/2022 - APPCAST Emploi Medical Center RepresentativeYou are a banking advisor, RBC ambassador and an exceptional customer service representative. If you are passionate about delivering exceptional customer service and providing solutions for client’s needs, you can build a long term career as a highly
24/06/2022 - RBC Emploi Bilingual Advice Center Opportunity for Indigenous Persons - Bilingual Customer Service RepresentativeFull Job DescriptionResponsibilities:Registers and schedules new patients in electronic record system.Consistently meets call quality standards as documented within the Patient Line Key Performance Indicators reports.Requirements:•Minimum Required Ed
19/06/2022 - APPCAST Emploi Call Center Customer Service RepresentativeResolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expediting correction or adjustment, and follow up to ensure resolution. Prepare pr
14/06/2022 - APPCAST Emploi Call Center Customer Service Representativecontact centre developers to join their Conversational AI practice.This engineering group works with clients that are building out their contact centre capability.The successful developers should have experience with one or more of the following platforms:....
08/06/2022 - APPCAST Emploi Contact Center ConsultantSales experience is an asset; must be able to validate customer’s needs and select from our product offerings to enhance services. ...
25/05/2022 - Merit Services Emploi Inside Sales Representative (Call center Setting)At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.If you’re ready to bring game-changing ideas to life and
16/05/2022 - Bell Emploi Business Consultant, Contact CenterAt Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.If you’re ready to bring game-changing ideas to life and
06/04/2022 - Bell Emploi Business Consultant, Contact CenterContact Center Optimization and Transformation Specialist.Your day to day includes the following activities:.Elaborate improvement opportunities from the analysis of contact center data points....
21/03/2022 - APPCAST Emploi Contact Center Optimization and Transformation SpecialistAt Advantage Communications we are passionate about what we do. ...
16/03/2022 - APPCAST Emploi Principal Consultant - Contact Center