Reporting to the Manager, Software Development, the IT Business Analyst analyzes business processes, designs or modifies procedures to improve efficiency and achieve expected results. The chosen candidate has at least 5 years of experience as an IT b
27/07/2022 - Intact Financial Corporation Emploi Senior Business Analyst, Telephony and Contact CenterContact Center Optimization and Transformation Specialist.Your day to day includes the following activities:.Elaborate improvement opportunities from the analysis of contact center data points....
21/03/2022 - APPCAST Emploi Contact Center Optimization and Transformation SpecialistContact Center (Technical Support) assists entrepreneurs by supporting the various channels available such as the customer portal, BDC mobile applications and the BDC Academy. Join us to make a difference to entrepreneurs and employees by delivering exceptional technical support....
06/02/2022 - bdc Emploi ANALYST, CLIENT CONTACT CENTER – TECHNICAL SUPPORT (ACROSS CANADA)Contact Center supporting the J&J Vaccine for Canada.Primary responsibility will be to answer inbound calls from health care providers (HCPs), patients and others regarding a...
20/01/2022 - APPCAST Emploi Bilingual French/English HCP for Covid Vaccine Contact CenterAre you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic i
11/01/2022 - Air Canada Emploi Contact Center Experience Representatives BilingualAre you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic i
02/12/2021 - Air Canada Emploi Contact Center Experience Representatives Bilingualcontact for clients calling in with questions or requests related to their...
30/01/2020 - Glassdoor, Inc. Emploi Bilingual Financial Services Representative Contact Center - Start Date: MarchAs part of our team, you will:Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life...
30/01/2020 - Glassdoor, Inc. Emploi Bilingual Customer Solutions Agent - Contact CenterThis is a regular full time role ... You will handle the customer’s initial call, determining the legitimacy of cardholder and/or authorization request to...
30/01/2020 - Glassdoor, Inc. Emploi Bilingual Fraud Prevention Agent - Contact Center - Overnight Shift - Februarycontact for clients calling in with questions or requests related to their...
18/01/2020 - Glassdoor, Inc. Emploi Bilingual Financial Services Representative - Contact Center - Start Date: FebruaryThis is a regular full time role ... You will handle the customer’s initial call, determining the legitimacy of cardholder and/or authorization request to...
18/01/2020 - ZipRecruiter, Inc. Emploi Bilingual Fraud Prevention Agent - Overnight Contact CenterOUR OFFER: A motivated team, active and loyal to a constantly evolving company offering development opportunities Remote interactive training Travel...
26/10/2019 - Isarta Emploi Agent, centres contact client / Client Contact Center Agent