CMiC customersReview customer questions and reported problemsInvestigate and resolve customer casesTest system scenarios and duplicate issues to resolve customer inquiriesConduct web meetings with customers to gather information for investigative purposes and for further ...
28/10/2021 - Joveo Emploi CMiC: Product Support Analyst (Tier Ii)Answer client queries and provide basic direction and training on common issuesTriage product queues and prioritize issues according to their severityConduct web meetings with customers to gather information for investigative purposes or to provide a
27/10/2021 - Joveo Emploi CMiC: Product Support AnalystKnowledge of Jira is a must•2-4 years experience in supporting web applications and tools•Experience working in a retail e-commerce environment preferred•Knowledge of SOA and various architectural design patterns•Experience with merchandizing tools a
30/01/2023 - Flexton Inc. Emploi Support Analyst/Product Analyst/Technical QA/BAGo above standard Response Team Support troubleshooting methods by performing tests, doing research, and engaging with others within and outside of the Support Department to obtain full understanding. JLL supports the Whole You, personally and profes
25/01/2023 - JLL Emploi OneServiceCenter Tier 2 Support Analyst (Remote)Go above standard Response Team Support troubleshooting methods by performing tests, doing research, and engaging with others within and outside of the Support Department to obtain full understanding. JLL supports the Whole You, personally and profes
11/01/2023 - JLL Emploi OneServiceCenter Tier 2 Support Analyst (Remote)Direct Travel has an immediate opening for a Support Desk Analyst to work directly with customers, third party vendors, and Direct Travel Account Management/Sales/Operations teams to demonstrate, implement and support several 3rd party Applications.
06/01/2023 - Direct Travel Emploi Product Support Analyst- RemoteLeverageTek is actively seeking a Systems Analyst (Tier 3 IT Application Support) for a permanent position with its Gatineau-based customer. Recent and demonstrated experience in a Systems Analyst or Tier 3 Application Support role supporting and res
29/09/2022 - APPCAST Emploi Systems Analyst (Tier 3 IT Application Support)We plan on keeping this hyper-growth going this year! Come join us on this rocket ship!We are a global support team with members located in the United Kingdom and United States, looking for a Technical Support Analyst to bring their unique experience
12/08/2022 - Fountain Emploi Technical Support Analyst - Tier 2 (UK or Europe based)We plan on keeping this hyper-growth going this year! Come join us on this rocket ship!As a Product Support Specialist, you will be the voice and face of the company and the first point of contact for our customers, including some of the biggest bran
08/07/2022 - Fountain Emploi Product Support Specialist - Tier 1 (UK or Europe based)The Tier 2 Technical Support Analyst plays a critical role in supporting R. Writer customers by providing advanced technical support via phone, email, and other avenues. The Analyst handles Tier 1 escalated tickets and complex customer issues, works
30/06/2022 - APPCAST Emploi Tier 2 Technical Support AnalystThe incumbent provides first level technical and customer service assistance in a tiered support model, and is responsible for: providing IT support at the Campus IT counter for walk-in students, employees, guests and visitors; performing initial tro
31/12/2021 - Sheridan College Emploi Tier 1 Support AnalystAs a Product Support Analyst for our Specialty products, you will be on the front lines in supporting a world-class SaaS insurance platform. Could you be Insurity's next Product Support Analyst?. Contribute continuous improvement ideas to promote iss
30/12/2021 - Insurity Emploi Software Product Support Analyst