Investigate and resolve level 3 support cases for FCTG corporate users in all markets Fulfil and resolve technical support requests within a global case SLAManage global case queues to ensure adequate support coverage and handling of support cases Wh
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 3 - Remote, CanadaThis will require a high level of articulate communication with people at all levels in the company, including the ability to lead the support effort across multiple products and systems as well as with other members of the broader global support gro
21/06/2022 - Flight Centre Emploi Global Support - Support Analyst - Remote, CanadaTo investigate resolve level 2 support cases within a business SLA whilst supporting and training users of the Salesforce platform. Manage global case queues to ensure adequate support coverage and handling of support cases. To also actively analyse
21/06/2022 - Flight Centre Emploi Salesforce Support Analyst, Level 2 - Remote, CanadaProvides first and/or second level business support, advice, and guidance to sales and service colleagues (i. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Provides first point of contact op
17/06/2022 - BMO Emploi Bi-lingual Business Support Analyst (Remote)As part of the larger Flight Centre Corporate Technology family, the Corporate Solutions Support team provides services internally to Account Management, Sales, and Operations. We support multiple technology platforms including several Online Booking
31/05/2022 - Flight Centre Emploi Corporate Solutions Support Analyst - Remote, CanadaThe Salesforce Business Analyst is a business-improvement role that will help guide businesses to improve business processes and efficiency in Salesforce. Along with our Product and Project team, the business analyst will be responsible for supportin
20/05/2022 - Flight Centre Emploi Salesforce Business Analyst - Remote, CanadaWork with product owners and stakeholders to form technical solutions that meet business requirements.Provide accurate estimates on user stories in sprints.Be a subject matter expert in specific parts of a system.Recommend best practices around desig
30/03/2022 - Autodesk Construction Solutions Emploi Développeur(euse) d’applications principal(e), plateforme de données Forge | Senior Application Developer, Forge Data Platform (Remote USA/Canada)As an IT Business Analyst, you will work closely with the organization (corporate and operational sectors) to identify and analyze needs arising from business and strategic initiatives. Capability in Business Analysis (CCBA) or Certified Business Ana
17/03/2022 - CIMA+ Emploi IT Business Analyst - RemoteFrom coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.With our team, you’ll bring this purpose to life every day by living our Val
03/01/2022 - Intact Assurance Emploi Senior SAS Data AnalystContribute to the definition of the portfolio of climate risk projects, support the projects as a Senior Business Analyst and represent them in our different lines of business. Reporting to the manager in charge of setting up and structuring various
31/12/2021 - Intact Assurance Emploi AI Business Analyst, Data Science, Intact LabExcellent written and verbal communication skills, in both official languages, for documentation and customer support duties. ...
31/12/2021 - Koodo Emploi Bilingual Telus Health Virtual Care (THVC) Platform Support Analyst (Remote)Eager to understand how the business works and how your work impacts the business;. Conduct impact assessments and effort estimates for approving and documenting the IT solution using effective methods and interacting with both business users and the
29/12/2021 - Intact Assurance Emploi Senior Data Analyst, IT Business Analyst Specialist, Intact Lab