The Tier 2 Technical Support Analyst plays a critical role in supporting R. Writer customers by providing advanced technical support via phone, email, and other avenues. The Analyst handles Tier 1 escalated tickets and complex customer issues, works
30/06/2022 - APPCAST Emploi Tier 2 Technical Support AnalystA Technology Service Desk Analyst service provider who believes customer satisfaction is a priority and would like to develop your career in IT.The service provider will be part of a small but highly talented group of individuals that keep our client
04/06/2022 - APPCAST Emploi Bilingual Technical Support Analyst - Overnight RemoteBusiness Analysis experience in Production Support projects. Perform Business data analysis for Production support activities. ...
24/05/2022 - APPCAST Emploi Business Analyst - Production SupportBusiness Support Analyst, you will work in the Professional Services & Support Department of IBS and join the 16 person Support and Maintenance Team, including 6 support analysts. The Business Support Analyst will be responsible for analyzing and resolving any technical and functional difficult...
08/04/2022 - APPCAST Emploi Business Support AnalystCollect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. ...
17/03/2022 - Job Bank Emploi technical support analyst - systemsBusiness Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collaborating cross-organizationally, prioritizing and solu...
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)This job requires a strong technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in s
02/02/2022 - APPCAST Emploi Technical Support Analystbusiness and technology staff, providing the business perspective in the analysis and design of solutions. A minimum of 9+ or 10+ years of Business Analysis experience is required. Understand and articulate ‘the Why’ in the initiatives for which you conduct Business Analys...
19/01/2022 - APPCAST Emploi Technical Business AnalystBusiness and functional analyst on document management migration projects. Experience in business and functional analyst role in complex IT project and environment. The candidate will document requirements, will work with technical team to make sure business requirements are converted into IT tec...
09/01/2022 - APPCAST Emploi Technical Business AnalystAs a member of the Aptos Client Care Support team you will be providing high quality functional and technical support services to our clients on retail head office software (Merchandising, CRM, Audit & Operations Management). Our analysts fulfill an
01/01/2022 - Aptos Emploi Technical Support Analyst AOM (West Coast)Engaging our clients differently is more than just a tag line – it’s part of everyday life for our professional support teams! Our retail partners depend on us for high performing software solutions that allow their customers to have access to 24/7 s
31/12/2021 - Aptos Emploi Technical Support AnalystThe Technical Support Analyst will provide responsive technical support to our customers, on a global basis in a 24/7 environment, with a focus on resolving customer issues and ensuring their ongoing success with RapidResponse. The Customer Support t
30/12/2021 - Kinaxis Emploi Technical Support Analyst