This includes providing guidance on application procedures and referral to higher-level technical support staff when required. Escalate urgent or unresolved problems to relevant technical support staff. Analyze and resolve customer technical issues a
04/05/2022 - APPCAST Emploi Bilingual Technical SupportCe rôle est responsable de la réception, du diagnostic et de la résolution des demandes d’aide de l’utilisateur final concernant les problèmes logiciels, matériels ou de télécommunication.Cela comprend la fourniture de conseils sur les procédures de
01/05/2022 - APPCAST Emploi Bilingual Help Desk SupportProvides technical troubleshooting support to both internal and external customers. Continuously maintain knowledge of all technical components in the current marketplace, remote connectivity platforms, core use cases, and modality specific configura
22/04/2022 - APPCAST Emploi Technical Support Specialist -BILINGUALLooking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Technical Community Support you are responsible for essential customer level support, management and resolution to help
20/04/2022 - APPCAST Emploi Bilingual Technical Support Representative (French)If you want to work in an innovative and fast-paced environment, you might be the Technical Support Specialist Robert Half is looking for. This role will support end users and sales teams in a highly visible role that has a positive impact on both th
19/04/2022 - APPCAST Emploi Technical Support Specialist (Bilingual)A Desktop Support Specialist, or Desktop Support Engineer, provides technical assistance to customers regarding various hardware and software applications.Their main duties include troubleshooting and diagnosing different technical issues, assessing
13/04/2022 - APPCAST Emploi Desktop Support SpecialistLooking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Technical Community Support you are responsible for essential customer level support, management and resolution to help
04/04/2022 - APPCAST Emploi Bilingual Technical Support - French (Remote)Sous la responsabilité du directeur de l'informatique, la personne travaillera au sein du service informatique et apportera son soutien à tous les utilisateurs de l'entreprise en ce qui concerne les problèmes d'équipement et de logiciels, ainsi que l
16/03/2022 - APPCAST Emploi Soutien informatique bilingue (télé-travail/Montréal) / Bilingual IT Support ( remote/Montreal)Minimum three years’ production application support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Go
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystInclude, but not limited to, the following minimum skills and qualifications:.Professional certifications such as the Help Desk Institute Customer Support Specialist (CSS) , Help Desk Analyst (HDA) , A+ certificate, etc.Working in a fast-paced IT env
03/02/2022 - APPCAST Emploi Desktop Support TechnicianAre alifelong learner who believes in the power of experiential education. Come to work and help change the world every single day, bringing our mission ofOpening the World Through Educationto life. You’ll also enjoy comprehensive professional develo
30/01/2022 - EF Education First Emploi Bilingual Customer Support SpecialistProviding Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web Hosting