Providing Escalation support and coaching to Level 1 support specialists, by phone and chat. Providing Level 2 technical assistance to customers by phone, chat, and online helpdesk. ...
23/01/2022 - Web Hosting Canada Emploi Bilingual Technical Support Expert (Level2), Web HostingAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTDocument Business Intelligence requirements for our Business partners;. Communicate business needs to the teams responsible to define the business rules and development, so that they can design and propose solutions. The incumbent is responsible for
19/01/2022 - APPCAST Emploi Bilingual Business AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTNous sommes guidés au quotidien par notre imagination, notre ingéniosité et une profonde compréhension de la société qui nous entoure.Nous sommes un réseau mondial de 22 000 employés répartis sur 400 bureaux et 6 continents.Fondée au Canada, Stantec
11/01/2022 - Stantec Emploi Sr Bilingual Analyst, Finance - Project Billingapplications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts. Production support - Investigate and d...
07/01/2022 - APPCAST Emploi Consultant, Production Application SupportApplication Support Specialist to take responsibility for supporting their customer facing support team with the aim to resolve technical issues....
06/01/2022 - APPCAST Emploi Application Support Specialist - $110k CAD + BonusThe Information Technology Department is looking for an IT Support Analyst to provide functional and basic technical support for the company’s corporate Accounting and Financial business teams in worldwide locations. As an IT Support Analyst, you wil
01/01/2022 - Goodwall Emploi IT Support AnalystInformation Technology Support Analyst to join our team who can aid in supporting the operation of the business objectives, support development projects, improve productivity and efficiencies, and assist with the company vision. Relevant du chef d’éq
01/01/2022 - Canderel Emploi IT Support AnalystAdditionally, the Support Analyst is responsible for suggesting improvements to the case handling process and service requests. You are part of the OneSpan Customer Support organization, providing a World Class Customer Support Experience. In this ro
01/01/2022 - OneSpan Emploi Support Analyst _ SaaS products _ (CDA remote)As a Senior Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a suppo
01/01/2022 - Deltek, Inc. Emploi Senior Accounting Support AnalystThis role works closely with software developers and technology managers in the delivery of a unified technical support experience to all. We are looking for someone who will take ownership of the role, improving our processes and providing exemplary
01/01/2022 - G Adventures Emploi System Support Analyst