As a Business Analyst, the work you do will empower entrepreneurs around the world by maximizing the effectiveness of the Support Solutions team through research and design, defining and measuring the success of initiatives and experiments, collabora
02/03/2022 - APPCAST Emploi Senior Business Analyst - Merchant Support Solutions (Remote, Canada)Accounting Support Analyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and co
28/02/2022 - APPCAST Emploi Senior Accounting Support Analystapplication(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, e...
26/02/2022 - APPCAST Emploi Customer Support Analystapplication support and incident response experience within a high pressure environment. Maintain organized cases with relevant notes, documents, emails, and supporting information in accordance with company policy. Good understanding of access management, administrat...
25/02/2022 - APPCAST Emploi Helpdesk Support AnalystOne of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analys
05/02/2022 - APPCAST Emploi Customer Support AnalystApplication Support Specialist.You will primarily be responsible for supporting our Direct Store Delivery (DSD) system with integration into Enterprise Resource Planning, Order Management and Warehouse Management Systems.Your previous functional and technical expe...
05/02/2022 - APPCAST Emploi DSD Application Support SpecialistThis job requires a strong technical understand of technology, including hardware, software, and networking systems being supported. Ensure the security and confidentiality of all information managed by the Information Technology (IT) department in s
02/02/2022 - APPCAST Emploi Technical Support AnalystApplication Support Engineer who would be interested in a remote contract to hire opportunity offered within the North American region. ...
25/01/2022 - APPCAST Emploi BHJOB15656_17062 - Application Support EngineerAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAdditionally, the Support Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you lau
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTapplications and day-to-day operational activities, manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts. Production support - Investigate and d...
07/01/2022 - APPCAST Emploi Consultant, Production Application Support