Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Assign technical problems that cannot be resolved by help desk staff to
26/02/2022 - APPCAST Emploi Customer Support AnalystWe are also the largest Canadian French-language educational publishing group.Our team has 8,000 employees worldwide, in 41 production facilities, with revenues of more than C$2.Respect, teamwork, performance, and innovation are at the heart of our c
25/02/2022 - Transcontinental Emploi Customer Service Representative (Accounts Payable)analysts to join their digital customer support team. The company is a parent company of three major fast food brands and this support role will directly support many of the features within their mobile and web ...
23/02/2022 - APPCAST Emploi Digital Customer Support AnalystAnalyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. The Support Analyst will leverage strong technical skills and equall...
05/02/2022 - APPCAST Emploi Customer Support AnalystThis CSM will be working with our Education customers, specifically our large K12 school district customers. Experience working with K12 or Higher Education customers is preferred. ...
28/01/2022 - Thoughtexchange Emploi Customer Success Manager - Education (Large Accounts)Analyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you launch your career with Tugboat Logic! We are looking...
22/01/2022 - APPCAST Emploi Customer Support Analyst - PSTAnalyst will contribute to our Knowledge Base by converting answered support questions into FAQs and developing documentation to enhance self-service support opportunities and reduce support ticket volume. Let’s help you launch your career with Tugboat Logic! We are looking...
18/01/2022 - APPCAST Emploi Customer Support Analyst - ESTAnalyst Customer Engagement, you will be part of the team that will always look to seek further value for your clients in a post Go Live situation. The trend to use the Platform as a Service (PaaS) means our clients are looking to leverage the platform to better realize bu...
01/01/2022 - Infusion Development Emploi Dynamics 365 Business Analyst – CRM/Customer EngagementAnalyst, you will be helping our customers resolve their questions and issues for the Vantagepoint product through phone, chat, and email. We’ll provide the product and tools training and you’ll be surrounded by a supportive and collaborative team. ...
01/01/2022 - Deltek, Inc. Emploi Sr. Customer Care Support Application AnalystPartner with key leaders to develop and maintain a complete understanding of GPS business objectives, business questions, and products/services that need to be supported. Provide support and mentoring in the use and development of analytical and repo
29/11/2021 - Cornerstone OnDemand Emploi Customer Support Operations Analyst - RemoteWe’re looking for a Customer Service Representative, Accounts Receivable to join our growing team!. Any relevant training and customer service experience will be considered an asset for the position. You will be required to respond to various request
28/11/2021 - Intact Emploi Customer Service Representative, Accounts ReceivableAnalyst to join its Credit Team.Reporting into the Operations Supervisor, the Credit Analyst will be part of a team performing financially based assessment activities.The right person will have good judgement, high emotional intelligence, an...
27/11/2021 - NCRI Inc. Emploi WFH Bilingual Customer Service-Credit Analyst - starting at $20/hr/ Analyst de Crédit - Service Cliente Télétravail bilingue