Support the logging, prioritization, tracking and resolution of end user incident requests to maintain SLA and service expectations.Support and troubleshoot first level end-user incidents generated by phone, self-serve and email.Document all incident
22/07/2022 - APPCAST Emploi Bilingual Service Desk, End User ServicesDiplôme d'études collégiales ou universitaires en informatique ou au moins deux ou trois ans d'expérience de travail équivalente à titre de technicien – Service d'assistance informatique. Le technicien – Service d'assistance informatique est chargé d
21/07/2022 - APPCAST Emploi Technicien – Service d'assistance informatiqueA leading Financial Services firm, with multiple offices across the globe are looking to onboard a Bilingual Service Desk Specialist.This is for a 6-month remote contract and involves working from your home office.Once you join the clients team the t
12/07/2022 - APPCAST Emploi Bilingual Service Desk SpecialistProvide advanced troubleshooting for all types of technical inquiries, service requests, and issues involving computers, O365, network, smartphones/tablets, AV systems, enterprise applications/systems. Providing technical support for our Microsoft Of
27/06/2022 - APPCAST Emploi Service Desk AnalystTEHORA est présentement à la recherche d’un collaborateur Technicien en support informatique ayant d’excellentes aptitudes techniques, d’excellentes connaissances et qui souhaite mettre à profit ses compétences au sein d’une équipe polyvalente.Fourni
27/04/2022 - APPCAST Emploi Service Desk TechnicianOur client located in Toronto is looking for a Customer Service/ Order Desk Representative to add to their team. ...
28/03/2022 - APPCAST Emploi Customer Service/ Order Desk RepresentativeLe titulaire analyse et résout les problèmes reliés à l’utilisation des outils informatiques mis à la disposition des utilisateurs. Diplôme de fin d’études collégiales (DEC) ou Attestation d’études collégiales (AEC) avec spécialisation en informatiqu
14/02/2022 - CISSS du Bas-Saint-Laurent Emploi Technicien ou technicienne en informatique (centre de service aux utilisateurs)The Central Service Desk serves as the first point of contact for customers requesting technical support for their Paladin technology such as alarms, cameras, access control, data, voice and more.The Agent is responsible for performing remote trouble
05/02/2022 - APPCAST Emploi Central Service Desk Agent (Day Shift)IT Service Desk Manager – Service Operations Group.Our client is a 3rd party hotel management company with over 65 Luxury hotels and office across Canada.They are looking for a Service Desk Technician to work remotely out of their Montreal locations.
22/01/2022 - APPCAST Emploi IT Service Desk Technician – Level 2The Central Service Desk serves as the first point of contact for customers requesting technical support for their Paladin technology such as alarms, cameras, access control, data, voice and more.The Agent is responsible for performing remote trouble
15/01/2022 - APPCAST Emploi Central Service Desk Agent (Flex Shift)Join us at one of the most exciting times of our history!.At Vision-Box you are empowered to be innovative, creative, collaborative and hands-on.Use your energy and drive to help us achieve our goals as we help you achieve yours.Vision-Box is dedicat
31/12/2021 - Computerworld Emploi Service Desk AssistantThe Central Service Desk serves as the first point of contact for customers requesting technical support for their Paladin technology such as alarms, cameras, access control, data, voice and more.The Agent is responsible for performing remote trouble
17/12/2021 - APPCAST Emploi Central Service Desk Agent (Night Shift)